Adults

General Questions

• When is hoopla being discontinued?

  Our hoopla contract will end as of October 1^st, 2025; the last day to access hoopla through WBRL will be September 30^th, 2025.

• What online resources does WBRL offer?

  We offer a wide variety of online resources for eBooks, eAudiobooks, streaming music and media, online learning and more!

• Why is hoopla no longer being offered at WBRL?

  WBRL has been experiencing steady increases in digital content borrowing each year and the subsequent rising expense of providing eBooks and eAudiobooks. In particular, hoopla’s cost-per-borrow model has meant unpredictable and swiftly increasing costs for WBRL year over year. These costs use up a significant portion of our total budget for all eContent. Unfortunately, like many other libraries across Canada, we have found that hoopla’s rising costs have become unsustainable for our library budget. We have also received negative feedback from library patrons about the rise of poor quality and A.I. generated content on hoopla.

• How is my personal information collected and used when I access an online resource?

  WBRL offers access to a variety of third-party online resources, such as OverDrive/Libby, hoopla, Solaro, Pronunciator, and more. Online resources have their own privacy policies and terms of use. Please review each resource's information before using it. 

• Will I still be able to access eBooks, eMagazines, and eAudiobooks?

  Yes; Libby continues to be available. We will dedicate more funds toward purchasing additional Libby content, reducing Libby wait times, and filling gaps in the Libby collection that were previously mainly covered by hoopla.