Contact Us
We love to hear from you!
Have a Question?
- Live chat, opens a new window with our Public Service team.
- Visit us in-person.
- Phone us at 780-743-7800.
- Email us using the form below. We try to respond to form submissions within 48 hours.
- Connect with us on Facebook or Instagram.
- Looking for the Suggest an Item form?
Hours & Information

FAQs
We've answered some of our most commonly asked questions in our FAQ section.
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An invisible and odorless radioactive gas that fluctuates daily. Radon is naturally occurring and found everywhere, impacting air quality. Radon is the leading cause of lung cancer for non-smokers. It claims approximately 6X more lives than house fires and carbon monoxide combined.
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Borrow by Mail is a free service offered to residents in rural locations within the RMWB. Sign up for your free library card, place your hold requests, and choose your community as the pickup location. We'll mail your items directly to you.
When you're finished, return the materials to the book drop in your community (Fort Chipewyan, Anzac, Conklin) or contact us at bxm@wbrl.ca or 780-743-7800 to arrange a return (Fort McKay).
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Our Homebound service delivers any of our WBRL materials to our patrons/residents who are unable to access our facilities due to medical, physical, or visual issues. We bring the library to you! We pick up and drop off materials at patron's residences regularly.
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We offer a wide variety of online resources for eBooks, eAudiobooks, streaming music and media, online learning and more!
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WBRL posts open job opportunities to our Work with Us page. We also promote opportunities on our Facebook page, so follow us to never miss a chance to apply.
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- Educator library cards are free and created for classroom use and teaching support.
- Classroom Collection orders and courier/library staff delivery services available as part of Educator services related to an Educator card
- Easily apply for an Educator card online. Educator cards will be created in 2-3 business days and can be sent by courier to your school. If you have any questions, please email schoolservices@wbrl.ca.
- Limited to educators employed at Centre-Nord, FMPSD, FMCSD, Northland School Division No. 61, Parkland School Division (Fort Chipewyan, Keyano College, and other educational institutions including accredited homeschools and daycares.
Contact Form
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The personal information collected through this form will be used to contact you to obtain clarity about your request or provide updates or answers. This collection is authorized by the Protection of Privacy Act Section 4(c). For questions about the collection of personal information contact 780-743-7800.