Technology FAQs

  • General Questions

    Yes! WBRL offers WiFi free of charge. The password is the same as the network name. 

    Internet-usage is governed by WBRL's Public Computers and Network Access Policy. Misuse of WBRL computers or internet access may result in the revocation of computer and/or library privileges.

    In accordance with policy, WBRL is not responsible for monitoring the quality, accuracy or content of information found on the Internet. Library patrons should be aware that not all information sources found on the Internet provide accurate, complete or current information.

    Use of public computers or the network for illegal or criminal purposes, copyright infringement, or to seek access to unauthorized areas is prohibited. Users agree to comply with all applicable municipal, provincial, federal, and international laws, rules, and regulations.

  • Public Computers

    Public computers are available on a first-come, first-served basis and may not be booked in advance. Simply visit a self check out to sign up with your library card or visit a Service Desk for a guest pass. 

    WBRL staff will offer limited help with technical issues like printing or hardware issues, but we are not able to offer on the spot help with usage of the computers such as document writing or email issues. Patrons are advised to have standard computer literacy to use public computers. There are links to a Tutorial/FAQ, and websites to learn computer skills accessible directly from the desktop.

    If patrons are looking for in-depth technology assistance, using our public computers or their own personal device, they can request a one-on-one session using Book a Library Associate

    The only computers with age limits are our Kids' Computers. Those are intended for children 12 and under. 

    The software on computers available for public use includes:

    • Windows 10 Operating System
    • Microsoft Office 2016 (Word, Excel, PowerPoint, Publisher)
    • USB access
    • WinWay Resume Deluxe - Resume Builder
    • Google Chrome - Web Browsing
    • Mozilla Firefox - Web Browsing
    • Adobe Reader - PDF Reader
    • VLC - Multimedia
    • Paint.Net - Photo Editing
    • Google Earth

    While your information can be saved during your session, the information is removed as soon as your session ends. For more information, check out our Public Computers and Network Access Policy

  • Printing

    Yes, you can print from both! WBRL public computers have direct access to our printers and you simply send the print job and visit our Service Desk to pick it up. 

    Printing Costs

    • $.10 per page, Black & White
    • $.20 per page, Colour

    Print from Your Own Device

    You can send documents to our printers from your own device. To get started:

    Upload the File, opens a new window

    Enter the Printer ID 108815 and follow the instructions on the screen.